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Section E (Questions 15 ~ 18): A Ridepool driver has a car for a total capacity of 3 passengers and Ridepool customers send requests in a group of 1 or 2 passengers. Assume that this is the only Ridepool driver available in the area. To analyze the performance of her business, the driver models it as a CTMC with X(t) = (n1, n2) where n1 = the number of requests of a group size 1 that are accepted and currently being served and n2 =the number of requests of a group size 2 that are accepted and currently being served. Then its rate diagram is given below:    All rates in the diagram are hourly rates. The stationary distribution of the CTMC is given below: 

You are conducting a test marketing study in Tulsa, Oklahoma when your competitor introduces a 15% price cut in order to blunt the effects of your study.  A _____ effect has occurred during your test marketing study.

Now suppose that the arrival of Ride-X requests can be modeled as a non-homogeneous Poisson process. The arrival rate from 8 am to 5 pm is studied for many days. The following graph shows hourly arrival rates from 8 am to 5 pm.     We want to find the probability that the company receives less than 5 Ride-X requests from 8 am to 5 pm and the probability is 

Give the values of (i), (ii), and (iii) in the generator matrix.  (i) = [a]; (ii) = [b]; (iii) = [c]. 

Calculate the utilization of a server at station A. 

Using the stationary distribution, calculate the long-run average number of passengers (not requests) in the car. 

_____ is the process of describing some property of a phenomenon, usually by assigning numbers, in a reliable and valid way.

If the observer or mechanical device used to record is obvious to the subjects, the observation is said to be _____.

When a researcher claims that the results of a test market in Atlanta, Georgia will hold in a national rollout of the new product, the researcher is claiming _____.

11.  One of the components of the managerial function of planning is developing a strategic plan for the organization. This is the responsibility of the: