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The quality improvement nurse has been assigned to compile a list of sentinel events. Which event should the nurse include in the list?

MULTIPLE CHOICE – Choose the one alternative that best completes the statement or answers the question. 1) If you compare the other party’s goals, issues, and resistance points against your own, you can begin to define areas where there can be simple trade-offs. Which of the situations would signify a chance for a simple trade-off?

A nurse is working as pediatric case manager on the pediatric orthopedic unit. The nurse takes what action as most representative of the responsibilities in this role?

What is it called when a patient safety event that results in death, permanent harm, or severe temporary harm.

When defining the major negotiation issues, multiple issues may allow the parties to________ by finding solutions that improve the outcomes for both parties.

When negotiation goals are more difficult or require a substantial change in the other party’s attitude, this may require a negotiator to

Which answer option is an example of a procedural goal?

The foundation for success in negotiation is not in the game playing or the dramatics but in the

Characteristics of collaborative strategies include

A near miss has taken place on a medical unit in which a client nearly received a unit of packed red blood cells of an incompatible blood type. In the follow up to this event, which action should be prioritized?