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The nursing process is a five-step decision-making approach that includes all of the following steps, EXCEPT:

Being a good communicator is essential for success in business and life. 

Effective communicators gain trust by connecting with others. 

When a person is treated poorly, responding aggressively potentially de-escalates a difficult situation and shows that person’s character and caring. 

Each person involved in interpersonal communication is both encoding and decoding meaning. 

Cultural intelligence (Ci) is a measure of your knowledge of business practices in other cultures. 

Which one of the following is not considered a variant of normal?

Which type of inflammation occurs when the injury is minimal and brief and its source is removed from the tissue?

Healing of an injury in which there is little loss of tissue such as in a surgical incision is referred to as healing by:

Which papillae are elongated in the condition called black hairy tongue?