As the coding manager, Mary has the responsibility of assuri…

As the coding manager, Mary has the responsibility of assuring that her coding team meets bill drop deadlines and for reporting her team’s weekly productivity statistics to the HIM director.  Mary has been given ________to ensure that her team meets its productivity goals.

Jane is an inpatient coder within the health information man…

Jane is an inpatient coder within the health information management (HIM) department.  The HIM coding area has just implemented computer-assisted coding and previously, Jane worked in a facility that had one in place.  Jane’s boss is relying on Jane to assist her coworkers with transitioning to the new coding product.  Jane has a very positive outlook and she encourages her fellow coworkers throughout the day.  Jane’s behavior is typical of a ________________.