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  SECTION C: ESSAY QUESTIONS     This section consists of TWO questions, only answer ONE. You are required to indicate the question number you have decided to answer.     QUESTION 5: BUSINESS ROLES     Working together lets employees build on the talents of their teammates. While your strength may be creative thinking, a co-worker might shine in planning. Do not hesitate to share your abilities with the team.     Critically discuss teamwork by making use of these headings: ·         Describe the criteria for successful team performance. ·         Discuss the importance of team dynamic theories in improving team performance. ·         Mention the conflict resolution steps. ·         Analyse ways to deal with difficult personalities. (40)   OR  

  QUESTION 4: MISCELLANEOUS     BUSINESS VENTURES   4.1 Outline FOUR rights of preference shareholders. (4X2)(8) 4.2 Name FIVE factors that could be considered when making investment decisions. (5X1)(5)   BUSINESS ROLES   4.3 Discuss the following criteria for assessing successful team performance:   4.3.1 Interpersonal attitude and behaviour (2×2)(4) 4.3.2 Communication (2×2)(4) 4.4 Read the scenario below and answer the questions that follow.     EKHAYA BUSH SAFARIS (EBS) Vusi is the human resource manager of Ekhaya Bush Safaris. EBS employed Kate, Judy and Simon as waiters. Vusi dislikes Simon and treats him differently from the two female employees. He seldom meets with his employees to give feedback. Simon is unhappy and intends to quit the job.   4.4.1 Quote TWO causes of conflict from the scenario above. (2×1)(2) 4.4.2 Advise EBS on how they should handle conflict in the workplace. (5×2)(10) 4.5 Suggest ways in which businesses can deal with the following difficult personalities in the workplace.Use the table to complete this question.     TYPES OF PERSONALITY STRATEGY TO DEAL WITH A PERSONALITY 4.5.1 Complainer   4.5.2 Over-agree   4.5.3 Expert   4.5.4 Indecisiveness   4.5.5 Negativity   4.5.6 Quiet   4.5.7 Aggressive   (7)   TOTAL FOR QUESTION 4 [40]   TOTAL SECTION B [80]

1.3.4 Lutho inspires his workers to do their best. He is therefore a good … (2)

1.6 The S- in the acronym S.M.A.R.T goal theory stands for: (1)   A)   Smart.     B)   Specific.     C)   Specify.     D)   Summer.  

  QUESTION 6: BUSINESS VENTURES     The aim of an investment is to receive a return or to allow the original capital amount that was invested, to grow. The Johannesburg Securities Exchange (JSE) is a formal market where all shares/units can be traded on a daily basis. Investments into various public companies and in various amounts can be approached and traded at this market.     Write an essay as a prospective investor and refer to the following aspects: ·         Discuss the functions of the JSE. ·         Describe in detail government retail bonds as a form of investment. ·         Advise an investor on the different types of shares. ·         Draw a distinction between compound interest and simple interest.     TOTAL SECTION C [40]   GRAND TOTAL [150]

ANSWER SECTION C HERE. Answer any ONE of the TWO questions. Answer the question here from the above questions (QUESTIONS 5 OR 6) below. Make sure you indicate the question number you have chosen.   

1.1 An identity can be defined as: (1) A)   The way you think about yourself only. B)   The way you feel about yourself. C)   The way you think about yourself, and the way you are viewed by the world. D)   None of the above.

ANSWER SECTION B HERE.Answer any TWO of the THREE questions, in the space provided. Answer your SECOND choice here from the above questions (QUESTIONS 2,3,4) below. Make sure you indicate the question number you have chosen and to number your answers accordingly.   

1.3.3 An investor can only withdraw money from … when he/she reaches a certain age. (2)

  SECTION B: CONTEXTUAL QUESTIONS This section consists of THREE questions, only answer TWO questions. Number your questions correctly. Make use of bullet points where necessary.     QUESTION 2: BUSINESS VENTURES   2.1 Read the case study and answer the question that follow.     NEWBEE STUDIOS (NS) NS specialises in the development of new TV shows, for various TV channels. Chloe, the production manager, offers rewards to motivate employees who set and meet their targets. Garth, the marketing manager, uses charm to influence this team to work hard.   2.1.1 Identify the leadership style used by Chloe and Garth. Motivate your answer by QUOTING from the case study. (2×2)(4) 2.1.2 Describe the negative impact of Garth ’s leadership style, as identified in QUESTION 2.1.1 on businesses. (2X2)(4) 2.2 Read the extract and answer the questions that follow.     “…agreement whereby the insurer undertakes to indemnify the insured in the event of a specified loss in exchange for a premium…”   2.2.1 Provide an explanation for the following insurance terms:     2.2.1.1 Insurer 2.2.1.2 Indemnify 2.2.1.3 Average clause (3X2)(6) 2.3 Differentiate between insurance and assurance. Make use of the table below when answering this question. Insurance Assurance       (2X2)(4) 2.4 Outline THREE functions of the institution that trades with the shares of public companies. (3X2)(6) 2.5 Discuss TWO types of compulsory insurance. (2X3)(6) 2.6 Read the extract and answer the questions that follow.     Thembeka bought a flat for R500 000. She knows the importance of insurance and insured the flat for R400 000. A heater caught fire and caused damage to the amount of R40 000.   2.6.1 Calculate the amount that she would get back from the Insurer for the damage caused by the fire. (4×1)(4) 2.6.2 Elaborate on the importance of insurance for individuals and businesses. (3×2)(6)   TOTAL FOR QUESTION 2 [40]   OR