Blog

To which system inhibitor does the following customer complaint relate: “I wish they could add more cashiers in the busy hours”?

Flow rate tells us __________.

C&A Museum has three million visitors per year. Each visitor spends an average of 1 hour in the museum. What is the average number of visitors in the museum on a given day if the museum is open 300 days a year from 9 a.m. to 5 p.m.?

A flow unit is generally associated with the __________ of a process.

Which of the following statements about operations management is TRUE?

C&A uses 1200 pounds of milk per day to make ice cream. On average, C&A uses 12 pounds of milk to make one gallon of ice cream in 4 hours. How many gallons of ice cream are being made on average at any one time if C&A operates for 8 hours a day?

A drive-through at C&A Fast Food serves 300 customers over a 10-hour day. On average, a customer spends 2 minutes waiting in line, 3 minutes placing the order, and 5 minutes completing the order before leaving the drive-through. How many customers on average are “in” the drive-through (i.e., from the time they enter to the time they exit the drive-through) on a typical day?

Utility is composed of the following components EXCEPT __________.

C&A Bakery serves 100 customers over the course of an 8-hour day. What is the flow rate of customers in this bakery per hour?  

Inventory tells us __________.