The Conflict Choices model (Exhibit 8-6 in the text) represe…

The Conflict Choices model (Exhibit 8-6 in the text) represents an application of the ELVN model of conflict in business teams. In the Conflict Choices model, people’s behavior in conflict is depicted in terms of two key dimensions: active versus passive behavior and constructive versus destructive action. When people are passive and destructive, they engage in ________; when people tolerate another person’s bad behaviors in the hope that the situation will resolve itself, the conflict choice is passive and constructive and is best termed ________.

________ problems occur when there is not enough time to do…

________ problems occur when there is not enough time to do all of the required tasks for a job, despite the fact that each task is easy. ________ problems occur when the task is difficult, even though there is plenty of time in which to do it. ________ problems lead to a faster rate of task activity on subsequent trials; ________ problems lead to more extensive processing of information and a slower rate of production in subsequent trials.