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SUBJECT INSTRUCTIONS AND INFORMATION   Read the following instructions carefully before answering the questions.   1. This paper consists of THREE sections and covers the main topics Business Environments and Business Operations. SECTION A:   COMPULSORY SECTION B:   Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C:   Consists of TWO questions. Answer ONE of the two questions in this section.   2. Read the instructions for each question carefully and take note of the requirements.   3. Number the answers correctly according to the numbering system used in this question paper.   4. All answers must be in full sentences except when other instructions are given.   5. Use the mark allocation and nature of the question to determine the length and depth of an answer.   6. Use the table below as a guide for mark and time allocation when answering each question.   SECTION QUESTION MARKS TIME A: Multiple choice, Complete the statement and matching questions COMPULSORY   1   30   30 min. B: THREE direct and indirect questions CHOICE (Answer any TWO)   2 – 4   2 x 40 = 80   2 x 30 min. = 60 min. C:TWO essay-type questions CHOICE (Answer any ONE)   5 – 6   1 x 40 = 40   30 min. TOTAL   150 120 min   7. You are allowed to use a non-programmable calculator.   8. Write neatly and legibly.  

1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question number (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K.   COLUMN A COLUMN B 1.3.1 Learnerships A. process of monitoring business activities and measuring performance 1.3.2 Public relations functions B.  measures the quality of the final      product 1.3.3    National Skills Development Strategy C.  provides training material for facilitators 1.3.4 Total quality management D.  conduct research about employees’ needs 1.3.5 Strategy evaluation E.  leads to a formal qualification linked to a specific trade   F.  improves access to training programmes   G.  process of developing and implementing the strategy   H.  Includes a training course with learning material as well as practical work experience   I.   aims at ensuring that customers’ needs are satisfied beyond their expectations   J.  releases regular, positive press statements about the business     5×2 (10)   TOTAL SECTION A [30]

SECTION C Answer only ONE question in this section. QUESTION 5: BUSINESS ENVIRONMENTS (LEGISLATION)   The Employment Equity Act (EEA), 1998 (Act 55 of 1998) was introduced to promote equity in the workplace. Businesses are obliged to comply with the requirements of the Act or face penalties for non-compliance.     As an expert on recent legislation, write an essay on the following EEA aspects:     Explain the purpose of the Employment Equity Act.     Discuss the impact of this Act on businesses.     Advise businesses on the consequences/penalties they may face for not complying with the EEA.     Suggest practical ways in which businesses can comply with this Act.       [40]   OR  

QUESTION 4: MISCELLANEOUS BUSINESS ENVIRONMENTS 4.1 Explain the steps a business should follow when evaluating a strategy. (6) 4.2  Read the following case study carefully and answer the questions that follow:     Themba is the owner of a small business in a rural area but firmly believes that once his products have successfully entered the market through increased advertising, it will be able to sustain both his children and their children. He believes that he doesn’t have to change his products, nor does he believe that he has to change his market. As a result of his ambition, he decided to buy Reindi’s Spaza, the distributor of his products.   4.2.1 Elaborate on how Themba can apply vertical integration. Using the case study above, which type of vertical integration can Themba apply? (4) 4.2.2 Discuss how Reindi’s Spaza can apply vertical integration. Using the case study above, which type of vertical integration can Reindi’s Spaza apply?            (4) 4.2.3 Distinguish between horizontal diversification and horizontal integration. (8) BUSINESS OPERATIONS   4.3 Explain the impact of fringe benefits for a business (8) 4.4 The appointment of an employee is an example of a human resource activity. Explain the following   4.4.1 The purpose of an interview (4) 4.4.2 The role of the interviewee (6)     [40]   TOTAL SECTION B: [80]

SECTION A QUESTION 1 (COMPULSORY) 1.1 Various options are given as possible answers to the following questions. Choose the answer and in your ANSWER BOOK write only the letter (A – D) next to the number of the question (1.1.1 ─ 1.1.10), e.g. 1.1.11 B 1.1.1 Teddy Car Manufacturers implemented … integration when they bought Wheel and Tyre suppliers.     A)        Backward B)        Forward C)        Horizontal D)        Intensive   1.1.2 Which one of the following is NOT an example of an external source of recruitment?     A)         Sunday Times Newspaper B)        A business’ intranet C         The internet D)        Magazines   1.1.3 According to the Basic Conditions of Employment Act, pregnant employees are entitled to:     A)        Six weeks maternity leave B)        Eight weeks maternity leave C)        Four months maternity leave D)        Three months maternity leave   1.1.4 A business enterprise has full control over the     A)        Micro environment B)        Market environment C)        Macro environment D)        Demographic environment   1.1.5 This Act provides business enterprises with information on non-payment on outstanding credit by customers:     A)        Consumer Protection Act B          National Credit Act C         Labour Relations Act D         Basic Conditions of Employment Act     5X2 (10)

ANSWER SECTION A HERE Follow the instructions  Number properly.

QUESTION 2 2. Show algebraically that the formula can be rearranged to . (2)

INSTRUCTIONS 1. Any answer you provide must be your own original work. No copying from any source is allowed. 2. WRITE answers FOR ALL QUESTIONS on FOLIO (lined) paper. 3. No typed answers allowed – You must submit your own handwriting. 4. Write each answer, and mathematical reasoning (steps) within the answer, below one another. 5. Rule off at the end of each complete question. (If a question has multiple sub-questions, rule off after the last sub-question.) 6. Multiple pages of handwritten answers must be scanned and saved as 1 PDF File.NO PHOTOS are accepted.(Use CAM-SCANNER or any other app that has a scanner function.) 7. All scanned pages must be UPRIGHT. Ensure that your scanned pages are not sideways. 8. Scan all your answers to this test into one .pdf file.Name your file as indicated below: InitialSurname_iMATH_09J_PTEST009 Example: K. LOOTS_iMATH_09J_PTEST009 9. Any answers that require rounding must be ROUNDED TO 2 DECIMAL PLACES unless stated otherwise. 10. For written answers: Number according to the numbering system in the test. 11. Write NEATLY and LEGIBLY. 12. ALL WORKING must be shown throughout to obtain full marks.

QUESTION  8 Convert 72km/h to m/s. (2)

QUESTION 1 – LOS OBJETOS DE MI ESTUCHE Rellena los espacios blancos con el nombre del objeto de estuche correspondiente. Fill in the blank spaces with the corresponding name of the pencil case object. To see the images, click on the blue button.