A manager needs to address a situation with an employee who…

A manager needs to address a situation with an employee who has suddenly started coming in late each morning. The manager’s initial idea is to reprimand the employee, but soon realizes that finding out what is wrong first would be the better move. The manager asks the employee about the situation and realizes that the employee is dealing with some new hardships at home. The manager and the employee work together to find solutions. What is this an example of?

Your supervisor has made several “jokes” to one of your cowo…

Your supervisor has made several “jokes” to one of your coworkers about his race. You know from talking to this coworker that he does not find it funny, rather he finds it offensive. However, he is unwilling to approach the topic because the cost may be too high. You want to help your coworker so you have decided to approach your supervisor. What kind of courage should you use in this situation?