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What should you do if you are confused about a grade you were given on an assignment?

You can make-up quizzes if you miss one.

The use of language to make sure the audience understands a speaker’s ideas in the way the speaker intended is called:

In testing the validity of the serial position effect, Ebbinghaus found that information:  

If you do too much work on your own, it interferes with the librarian’s ability to help.

Presentation aids help listeners with retention and recall when:

The goal of ______ is to help an audience member create a mental picture of what a speaker is saying.

What can you do if you want to earn extra credit in the class?

Powerless language should generally be avoided in public speaking because it can damage audience perceptions of the speaker’s credibility.

A good conclusion helps listeners remember the speech.