Robert, an automobile engineer, detects a strange noise eman…

Robert, an automobile engineer, detects a strange noise emanating from the engine of his car. As he is an expert mechanic, he diagnosed that the car required a new fan belt. Which of the following stages of the consumer decision-making process is represented in this scenario?

An ad for Sylio, a prescription medicine for people with sco…

An ad for Sylio, a prescription medicine for people with scoliosis, uses a visual representation of the drug’s action and effect on the human body. The ad states that the drug is made with natural active ingredients, and that side effects, if any, are all minor and short term. The ad is an example of a(n)