Shawna is your new client where you work. She has told you t…

Shawna is your new client where you work. She has told you that she left the business she previously went to for three years because they were not attentive enough to the needs of her very sensitive skin. Shawna, it seems, has very dry, dehydrated, and irritable skin. Which of the following do you advise Shawna on during her initial consultation visit?