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[BLANK-1] ( soft-skills/self-disclosure/polychronic ) are personal attributes that enable someone to interact effectively and harmoniously with other people. 

[BLANK-1] ( receiver/sender/message ) is responsible for decoding the message. 

A complete sentence describing the central idea of a speech, usually found in the first paragraph is known as [BLANK-1] ( thematic/pitch/polychronic ) . 

Words that have more than one dictionary meaning are known as [BLANK-1] ( equivocal terms/denotation/jargon ) . 

Excessive written or verbal information is called [BLANK-1] ( message overload/message/self-esteem ) . 

Listening in which the goal is to judge the quality or accuracy of the speaker’s remarks is said to be [BLANK-1] ( evaluative listening/information listening/empathetic listening ) . 

The study of how people and animals use space is known as [BLANK-1] ( proxemics/proxemity/semantics ) . 

[BLANK-1] ( kinesics/haptics/environment ) is the study of body movement, gestures, and posture. 

The physical location and personal history surrounding the communication is known as [BLANK-1] ( environment/channel/space ) . 

The ability to perceive another’s experience and communicate that perception back to the person is called [BLANK-1] ( empathy/haptics/connotation ) .