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An effective presentation conclusion should strive to accomplish what three goals?

Direct quotations are often useful to provide objective data and to establish the severity of a problem as seen by experts. 

Summarizing your relevant qualifications is an effective way to end an interview positively.

If a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question.

Good speakers try to build audience rapport by using effective imagery, verbal signposts, and _______.

Hard skills refer to personal qualities, habits, attitudes, communication skills, and social graces.

Many screening interviews occur by telephone or video.

A sequential interview is usually shorter than a one-on-one interview. 

Providing distractions is viewed as an effective technique to deal with group differences.

Ground rules for a business meeting should be discussed only when a participant’s behavior is harming the progress of the agenda.