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A working model that a support analyst builds to help users evaluate the design of new technology is called a(n)  ____.

A software utility tool of primary use to a support specialist who assembles or installs hardware devices is ____.

In a cost-benefit analysis, the use of technology to lower inventory costs is an example of a(n) ____.

Troubleshooting technology problems can best be described as a(n) ____.

In the early part of a training session, how should the topics below be organized into a sequence? A) present new material   B) establish motivation   C) introduce new topic  D) review previous topic

T or F If this action is filed in federal court and Dan’s Dealership wishes to pursue a claim against the manufacturer for indemnity, it could be done in a cross-claim.

T or F Litigation paralegals need not be concerned with ethical problems, because various canons of ethics and rules of professional conduct apply only to attorneys.

T or F All complaints must be personally served on the defendant and there are never instances when service is permitted via publication or posting.

T or F All allegations in a counterclaim, cross-claim, or third-party complaint are deemed denied and need not be responded to.

T or F A complaint usually contains allegations showing that the court in which the action is filed has both jurisdiction and venue.