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By definition, the _____ clearly and completely explains all aspects of a salesperson’s proposition as it relates to a buyer’s needs. 


_____ is defined as the series of sequential actions by a salesperson that leads toward the customer taking a desired action and ends with a follow-up to ensure purchase satisfaction. 

 Account analysis: 

The _____ close is like the summary close. However, instead of summarizing the benefits, the salesperson asks a series of benefit questions and expects the prospect to answer them. 

Criminology is the scientific study of

Which of the following disciplines is related to criminology?

Which of the following is the most reliable and effective prospecting method when you are looking for new customers? 

A person who wants to be a successful salesperson need not be:

The conflict model of law assumes that

An objection that is labeled as psychological can also be referred to as:  A. covert. B. hidden. C. psychological. D. physiological. E. overt.