The figure above shows the process for paying tuition at a m…

The figure above shows the process for paying tuition at a major university. Students receive their bill, for the next term, for review. They are directed to different tables for clarifications, before being asked to pay their tuition at E. The numbers in parentheses are the time in minutes for each step of the process. Where would you expect student wait times to occur?

At ABC Manufacturing, the industry is mature, competition to…

At ABC Manufacturing, the industry is mature, competition tough, and margins low. Most production lines are highly capital intensive.  The amount of reserve capacity they use to handle sudden increases in demand or temporary losses of production capacity is called: