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A company asks Aurora to work on a mobile device that belongs to a colleague. After her evaluation, she narrows down the list of things to consider doing. They include uninstalling some apps, updating the OS, and possibly performing a factory reset. What would have prompted her to consider these actions?

Students can complete the entire course online without attending class.

Frank is traveling for work with his company laptop and company phone. During a layover, he reviews his files in preparation for a presentation but discovers he forgot an important file. The good news is the file is in cloud storage. How can Frank download this file? (Select all that apply.)

A company purchased a high-quality color laser printer to print color brochures and sales proposals. The printer is connected to a marketing PC via USB and is configured as a shared local printer for use by the sales and marketing teams. The manager is concerned about the cost of consumables for the printer and does not want random users to unintentionally send jobs to the printer. What can be done to limit the availability of the printer?

You want to add another layer of security to your bank account so that when you log in with a username and password, it sends a pin to your phone. What must you configure to enable this functionality?  

You have been tasked with performing routine maintenance on an inkjet printer. After printing a test page, you notice missing lines of print in various areas throughout the page. Which of the following should you do to resolve this issue? (Select TWO.)

Juula just purchased a new tablet from the Apple Store for her home-based business. She wants to ensure the calendar and contacts she creates are automatically saved online. What service should Juula use?

Bryson has contacted you because he needs to know what kind of data he can synchronize from his iPad to his PC. What can Bryson synchronize from his iPad to his PC? (Select all that apply.)

Your mobile device is displaying messages informing you that your device is infected with malware. The instructions tell you to install another app to properly remove the malware. What should you do?

A mobile phone user in your company is experiencing dropped phone calls. While interviewing the user, you determine the problem started after she checked her email this morning. No other mobile devices in the organization are dropping calls. Which of the following is the most likely reason for the dropped calls?