A 7-year-old child is brought to the clinic by their parent,…

A 7-year-old child is brought to the clinic by their parent, who reports frequent episodes of stool soiling in the child’s underwear. The child was toilet trained at age 3. Upon assessment, the nurse notes the child complains of abdominal pain and has a distended abdomen. The nurse suspects encopresis. Which of the following is the most appropriate initial nursing intervention?