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Before I enter the interviewing room, I should knock and wait for an invitation to enter.    

How would you politely say, “I’m so sorry I came without an appointment.”

How would you politely say, “I understand. Please wait a little.”

実(じつ)は、明日(あした)のプレゼンテーションのために必要(ひつよう)だったサンプルが届(とど)いていないらしいのですが。

Match each of the following Japanese words to the correct English translation. Each English word may be used once, more than once, or not at all.

Vocabulary (30 points)

When answering any question, I should always start with “hai.” 

__________ are units within an organization that receive services from other units within the organization

Despite a 1938 Supreme Court ruling allowing their use, __________were seldom used by management during labor-management disputes until the 1980s.

 ______________ is the term William Ouchi used to refer to the management approach typically used by firms in the United States.