A juvenile who was caught shoplifting meets with the owner o…

A juvenile who was caught shoplifting meets with the owner of the shop, a community leader, and a professional mediator. They decide that to repair the harm done to the shop owner, the juvenile will volunteer their time to help out with cleaning the shop. This scenario best reflects a ______ approach.

[Jimbo] Jimbo is a sales representative for a home security…

[Jimbo] Jimbo is a sales representative for a home security company that specializes in smart home security products. During his sales presentation, he first explores the needs and preferences of each client and then tailors his sales presentation based on what he learned. For example, he focuses on energy efficiency for environmentally conscious customers and convenience features for busy families. What type of sales format is Jimbo using?