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Over the past week, every time Larry has started his computer, he has noticed that the time is not correct. Larry didn’t consider this a problem because his computer was working properly. However, now Larry has decided that he should investigate why the time is not accurate.​What can you tell Larry to check to find out why the clock does not keep the right time?

A technician is configuring a new SOHO multifunction wireless router at a customer’s location to provide network access to several wireless devices. The technician is required to protect the customer’s private network from unauthorized access while performing the initial router setup as well as during normal operation after the configuration is completed. Which of the following is the best step for the technician to take in securing the router to meet this requirement?

If you are adding a hard drive to a system that already has a drive with Windows installed on it, what should you do?

What is the very first step that should be taken when performing work with a computer? 

Which of the following represents a method for accessing the BIOS/UEFI setup program?

You are troubleshooting a computer that your client said turns off during normal operation. While you are trying to identify the problem, the client also informs you that if he waits a while, the computer will turn back on and run normally for a bit. You open the system and immediately notice a large dust buildup around the processor fan and heat sink. What problem can you detect on the computer and confidently report to your client?

Jose calls you at the help desk because he is having a problem logging on to his laptop computer. After several unsuccessful attempts to enter his password, he asks you to reset the password because he must have forgotten it. You reset his password, and he types it, but again the computer rejects it. Jose assures you that he typed the correct user name and password. You ask him what type of computer he is using, and he tells you a laptop.  What might be the problem with Jose’s computer?

A corporate user is attempting to connect to the company’s Windows domain server on the local network with her new laptop through a wired connection.​Which of the following is required for the user to successfully sign in to the Windows domain?

Do you need to have a personal Facebook account to have a Facebook business page? Are the two connected?

Heather is troubleshooting a computer at her worksite. She has interviewed the computer’s user and is currently trying to reproduce the problem the user described. Heather is in which step of the troubleshooting process?