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Bessie looks up to her older sister, Mallory, as a role model. One day, Bessie sees Mallory smoking a cigarette. Mallory is embarrassed and engages in facework to restore her face in Bessie’s eyes. Which concept best illustrates her attempt to manage her self-image?

Q1-c2: Write a brief justification to your answer to Q1-c1.

A teen is considering whether he/she should start smoking. Which of the following best illustrates the subjective norm component of the Theory of Reasoned Action?

According to Cialdini, the Milgram study revealed that

Biff has just seen an ad in the paper for a new Nissan pickup truck for $15,000. He hurries to his local dealership but is disappointed to learn that the truck is already been sold. “Don’t worry,” the salesman tells him, “I can make you a terrific deal on a similar truck for only a few dollars more per month.” Which of the following tactics is the salesman using?

Researchers have found that before buying a new car, consumers tend to look at ads for all makes and models of cars.  However, once having purchased a car, consumers tend to read only ads for the kind of car they purchased. This tendency best illustrates the phenomenon known as

Which of the following statements best reflects the view of persuasion offered by Gass & Seiter?

All of the following are true about credibility except

The norm of reciprocity suggests that we should

Your instructor tells the story of pulling into a parking lot one night, across from a car that was stuck in the center of a median in the middle of the road. A small group of people had gathered and were looking at the woman who remained in her car, even as other cars were narrowly missing her. I stood there for a moment, until I realized this was a case of what Cialdini calls,