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Joint Application Development is a systems development technique that uses a task force of users, managers, and IT professionals who work together to gather information, discuss business needs, and define the new system requirements.

Every company must decide how to charge or allocate information systems costs and the chargeback method. 

A(n) ____ is a top-down representation of a function or a process.

The primary advantage of RAD is that ____.

A black hole is a process that has ____.

A decision ____ is a graphical representation of the conditions, actions, and rules found in a decision table.

The estimated costs of a proposed system usually are considered the ____, which includes ongoing support and maintenance costs, as well as acquisition costs.

_________________ is a widely used method of visualizing and documenting an information system, but does not show program logic or processing steps.

____ methods include the latest trends in software development and develop a system incrementally, by building a series of prototypes and constantly adjusting them to user requirements. 

The cost of customer dissatisfaction, lower employee morale, and reduced information availability are examples of ____.