A customer is looking to replace three aging network servers…

A customer is looking to replace three aging network servers that are not able to keep up with the growing demand of the company’s users. The customer would also like to add three additional servers to provide on-site DNS, intranet, and file services. A technician is recommending a bare metal hypervisor as the best solution for this customer.   Which of the following describes the recommended solution?

A mobile device user has entered her user ID and password to…

A mobile device user has entered her user ID and password to access an online account. The user immediately receives a text message with a unique PIN that must be entered before she is granted access to the account.    Which of the following describes the security method being used?

Derek is planning a camping trip and wants to be able to lis…

Derek is planning a camping trip and wants to be able to listen to music at the campsite. Derek currently has a smartphone but does not like the sound coming from the speakers.   What will help Derek improve the sound coming from his smartphone’s speakers while he is at the campsite?

Derek is working at the help desk when he receives a call fr…

Derek is working at the help desk when he receives a call from a client about an issue with the company’s email. The customer is very upset about the email issue. He is complaining about the email service and the IT department in general.   What should Derek do to defuse the situation?