Please type your name in the box indicating you understand a…

Please type your name in the box indicating you understand and agree with the following statement: “My name below indicates that the answers I give on this exam are solely my own work. In taking this exam I will abide by the Wisconsin School of Business Honor Code and the rules of this exam given at the top of the page.”

Imagine that you are consulting for a service company that i…

Imagine that you are consulting for a service company that is trying to implement Lean/TPS methodology. Drawing from what you learned in the Virginia Mason and Oberoi Hotel cases and in the “Lean Knowledge Work” and “Art vs. Science” articles, please briefly describe one “key to success” for implementing Lean/TPS in a service company that you would give to your client. Also, provide one example  of this advice being followed either at Virginia Mason or Oberoi. (No more than 8 sentences.)