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Messages that give negative news or that attempt to persuad…
Messages that give negative news or that attempt to persuade the reader should use:
When talking with someone, you should begin thinking about y…
When talking with someone, you should begin thinking about your response while the other person is still speaking.
The main idea of the message is presented first and followe…
The main idea of the message is presented first and followed with supporting details when using the:
Which storage method requires that each record be read compl…
Which storage method requires that each record be read completely to determine the filing segment?
What is the second phase of the records life cycle?
What is the second phase of the records life cycle?
Internal communication barriers are often easier to overcome…
Internal communication barriers are often easier to overcome than external communication barriers.
Messages written for business purposes should be courteous,…
Messages written for business purposes should be courteous, correct, concise, clear, and complete.
Electronic record files can be named and stored using an alp…
Electronic record files can be named and stored using an alphabetic, subject, geographic, or numeric arrangement.
Pitch is an attribute of voice that conveys the attitude or…
Pitch is an attribute of voice that conveys the attitude or emotional state of the speaker.