Biff has just seen an ad in the paper for a new Nissan picku…

Biff has just seen an ad in the paper for a new Nissan pickup truck for $15,000. He hurries to his local dealership but is disappointed to learn that the truck is already been sold. “Don’t worry,” the salesman tells him, “I can make you a terrific deal on a similar truck for only a few dollars more per month.” Which of the following tactics is the salesman using?

Researchers have found that before buying a new car, consume…

Researchers have found that before buying a new car, consumers tend to look at ads for all makes and models of cars.  However, once having purchased a car, consumers tend to read only ads for the kind of car they purchased. This tendency best illustrates the phenomenon known as

Your instructor tells the story of pulling into a parking lo…

Your instructor tells the story of pulling into a parking lot one night, across from a car that was stuck in the center of a median in the middle of the road. A small group of people had gathered and were looking at the woman who remained in her car, even as other cars were narrowly missing her. I stood there for a moment, until I realized this was a case of what Cialdini calls,