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Which of the following is NOT mentioned as a method to motivate others through influence?

What should a leader do when dealing with potential conflict during a conversation?

What is a key characteristic of informal leaders in a pharmacy setting?

What is an “Eeyore” as described in the lecture?

What is the difference between professional and personal leadership as described in the document?

What is one of the key themes Milap C. Nahata emphasizes in his Harvey Whitney lecture?

What are two ways you would go about understanding the specific needs and challenges faced by your patients, particularly those from underserved communities?

In the context of ethical leadership, what does accountability primarily involve?

When communicating to different groups, how can you make your examples more relatable to the audience?

You are the lead pharmacist in a hospital pharmacy department. Recently, there has been an increase in the number of medication errors reported, particularly during the night shifts. The hospital administration is concerned about patient safety and has asked you to develop a plan to address this issue. Additionally, there is a noticeable lack of communication and collaboration between the day and night shift teams, which is contributing to the problem. (4 points each)