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Cash Advances items  :  These items are all consider cash advance  new paper notice, cross/crucifix, burial permit, cemetery opening, death certificate, 

Bi-Unit Pricing = a method of price quotation showing separately the price of the service to be rendered and the price of the casket. 

Collection Policy = Problems with Collection  Former customers will not avoid the firm because they have an outstanding balance 

The effect date on the funeral home Price list,  must show the date the price went into effect, even if its is 6 years old, and you not changed that price since then. 

The military discharge paper  (DD-214) is  required to provide military honor, headstone, flag and death benefits.

Median value = a value in an order set of varies which represents the midpoint – whereby there are an equal number of values above and below the midpoint value. 

Graduated Recovery = a pricing method where the mark up is steady, all caskets have the same markup.

The general procedure for collecting outstanding bills is:   1. a friendly reminder,  2. a reminder letter, 3 personal contact, 4 collection agency,  5 lawsuit -last resort.  a. in this order  b. in any order

Mode = the number that appears least frequently in a listing of numbers.