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The 3 types of Muscles are: 

There’s an undercurrent of dissatisfaction with the nursing scheduling system. Senior leadership decides it’s an OFI. You will staff a PIT. What’s your plan?

According to the article, “Three Threads for Weaving Nursing Excellence into the Fabric of an Organization”, shared professional governance structures help sustain a transformational culture by including the voice of the bedside nurse.

A nursing diagnosis is the same thing as a medical diagnosis that is determined by a physician.

According to the video by Simon Sinek, “Why Good Leaders Make You Feel Safe”, people do remarkable things because their leaders ..

Describing the HCO’s audit and compliance program to a new board member, you want to mention that it…

You are staffing a PIT studying cardiology lab costs, and one member asks if the accounting department can estimate the cost of the individual processes the lab performs. “Good idea,” you reply. “Our accounting people use activity-based costing (ABC). Even if they can only allocate cost to aggregates of similar tests, the estimates will help the PIT…”

As a fellow in a high-performing HCO, you often take time for coffee with the house officers and younger nurses. One of them comments, “Our electronic health record (EHR) is a pain. It’s too slow, too complicated.” When you reply, “Really?,” she says, “It’s hard to find critical parts of the history. I was looking for patient advocate and advance directives yesterday, and it took forever.” Which of the following should start your reply?

Reviewing the scorecards of the clinical support services (CSS) you manage, you know they have several opportunities to increase appropriate demand. Which of the following would you not recommend as a way to increase volume and cut unit cost?

As CEO, you’re concerned with some of the results on the accounting/finance (A/F) scorecard. The cost and quality scores are excellent, but A/F worker satisfaction is low, and customer (both patients and other HCO units) satisfaction is worse. You’ve arranged a meeting with the CFO. What is key the “takeaway” you want convey?