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Understanding the true essence of the total quality management process is the realization that TQM is a ________, not a ________.

While ________ tests measure the potential an applicant has to perform a task; ________ tests measure the level of skill or knowledge an individual possesses in a specific area.

A manager whose promotion was given because he or she is an ethnic minority may very likely have been promoted on the basis of ________.

Understanding the true essence of the total quality management process is the realization that TQM is a ________, not a ________.

Job ________ could be equated to vertical loading of a job while job ________ could be equated to horizontal loading of a job.

An organizational decision maker who is willing to steal ideas as necessary to make good decisions ________.

Which of the following statements is true about the Sarbanes-Oxley Act of 2002?

GenEx Group manufactures a variety of products for different markets. One of its SBUs, GenEx Textiles, is one of its leading revenue generators. GenEx Textiles is the leading player in the market for textiles. However, the parent company has realized that growth prospects in the textile industry is limited. The company has already exploited the market to the fullest and sustained growth in the future is unlikely. In fact, a substantial amount of the revenue generated from this textile business is used to fund other SBUs of the parent company. GenEx Textiles is an example of a ________ for the GenEx Group.

The culture-specific approach ________.

The tendency to search for information that supports one’s preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.