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Which one of the following is a creative idea for enhancing organizational success based on Crosby’s thoughts on total quality management?

The tendency to search for information that supports one’s preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

Which one of the following is a type of organizational change that emphasizes modifying certain aspects of organization members to increase organizational effectiveness?

NTS Publishing, Inc., publishes print and electronic products that provide content and digital solutions to customers worldwide. The company decides to make use of the virtual corporation concept. Which one of the following could be a possible advantage of this?

The tendency to search for information that supports one’s preconceived beliefs and to ignore information that contradicts those beliefs is known as ________.

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

Concerns about Maslow’s Hierarchy should remind managers to look upon the hierarchy more as a/an ________ statement than as a/an ________ description of human needs.

Which one of the following is a type of organizational change that emphasizes modifying certain aspects of organization members to increase organizational effectiveness?

The righting-the-wrongs approach ________.

Which of the following statements is true about prejudice?