One of the SBUs under the Retro Group of companies is not ge…

One of the SBUs under the Retro Group of companies is not generating a satisfactory amount of business. Extensive analysis shows that the company is losing its market share because its competitors have more sustainable processes. Analysts also feel that the growth prospects in this industry are extremely limited. Which one of the following organizational strategies should the company adopt?

Wayne Thomas has recently taken over as head of quality assu…

Wayne Thomas has recently taken over as head of quality assurance at Talladega Motors with the aim to overhaul the quality improvement procedures in place. After extensive studies conducted on the operations of the organization, Wayne decides that the company will have to proceed with a reengineering approach for quality improvement. Which one of the following actions is Wayne most likely to initiate in keeping with the decision to reengineer the quality management system?