Wayne Thomas has recently taken over as head of quality assu…

Wayne Thomas has recently taken over as head of quality assurance at Talladega Motors with the aim to overhaul the quality improvement procedures in place. After extensive studies conducted on the operations of the organization, Wayne decides that the company will have to proceed with a reengineering approach for quality improvement. Which one of the following actions is Wayne most likely to initiate in keeping with the decision to reengineer the quality management system?