Michelle Daniels was recently put in charge of a new team an…

Michelle Daniels was recently put in charge of a new team and doesn’t really know them or their work habits.  She is pressed for time so she cannot oversee their activities all the time.  Instead, she steps into their work area from time to time to see what they are doing.  To her dismay, Michelle has noticed each time that some employees appear to be goofing off as if they are quite lazy.  Assume that Michelle’s team is not lazy.   Why might Michelle ‘see’ all this evidence of laziness?

Carl Sharon hopes to motivate the engineers who report to hi…

Carl Sharon hopes to motivate the engineers who report to him to work harder and more effectively.  He has settled on four main approaches.  For each item explain what might be going on (the general principle) and why (how it works). a) One approach is to cut the standard bonus for any employee whose work contains more than three errors that have to be sent back for reworking. Carl figures this approach will push people to work harder.  What characteristic of this approach might lead people not to work harder? b) The second approach is to ask each team member what their favorite part of their work is, that is, the task or assignment type they most enjoy. Carl then plans to pay each person a bonus for doing their favorite.  Carl figures this bonus will signal to the team members that the company values what they value.  What could go wrong with this approach? c) The third approach is to pay team members extra for helping other team members complete their part of a project on time. The norm in the group has been to help each other as they worked on projects.  Carl hopes to signal that this behavior is valued.  What negative outcome could result from this plan? d) The fourth approach involves a new initiative involving work-study employees. Previously, Carl’s team had not employed these trainee engineers.  Carl wants his team to spend time training these students so he plans to announce the new program along with lavish benefits to those team members who mentor and otherwise support these students.  The additional pay would be substantial as would other rewards such as extra vacation days.  What might be a potential problem with offering these substantial rewards?