You serve several Muslims with chronic illnesses such as dia…

You serve several Muslims with chronic illnesses such as diabetes who are deeply committed to fasting during Ramadan. Based on your 652 experience, please consider how you would establish rapport and gather information with a new Muslim patient with diabetes.  (5 points) What question might you ask them to identify supportively whether they are planning to fast for Ramadan? After identifying that they plan to fast, you want to wish them a Happy Ramadan. What would you say and why? The patient tells you that they would appreciate if you could help them create a plan to fast safely. What are 3 questions you would ask to help them create a safe plan for fasting.

Thinking about the process and outcome of Hermione’s MI cons…

Thinking about the process and outcome of Hermione’s MI consult with Luna, you decide that she needs a model to help her organize her thoughts better. You explain that MI works, but she needs to go through a more careful communication process. The READS model comes to mind.  You reach into a secret drawer and dust off your MI lecture from 652. You ask her to apply the 5 steps with her next patient. To help her improve her MI skills, please: A) Write the title each letter stands for in the READS model,  B) Give an example of what you would say and do or not do with a patient to operationalize what this letter stands for. (2×5=10 points)

A patient, Tom Riddle comes into Neville Pharmacy, very angr…

A patient, Tom Riddle comes into Neville Pharmacy, very angry about receiving the wrong dose of a medication.  He is angry, throws his pills on the counter and yells, “You’ve really screwed up royally!  I’ve been with you for years, but you don’t deserve my business.  From now on, I’m going somewhere else.”  Below are examples of what a pharmacist could say when responding to the patient’s outburst above.  Match each pharmacist reply with a corresponding assertive communication strategy. 

Time management is key to success.  Reflect on your own time…

Time management is key to success.  Reflect on your own time management.  Did you tend to put off assignments and then have to turn in numerous late assignments in one day?  Did you put off quizzes or exams and end up cramming at the last minute? How can you improve time management in the future?