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Alison has not been thriving in her early career as a beauty professional. She has tried very hard to stay follow through on what she learned in school by being true to her word, being punctual, putting herself before others, and continuing to be a lifelong learner. Where has Alison gone wrong?

To be an effective listener, you should focus on the _____.

Amanda nodded when she agreed with the speaker and gave a confused or puzzled look when she did not understand his point. Amanda’s actions are examples of _____.

Which step of the listening process involves integrating a message into your frame of reference?

A spatial organizational pattern for a speech helps organize key ideas according to _____.

A speech explaining how Goose Island Ale is produced would probably use which pattern of organization?

Listeners are _____ when they relate a speaker’s message to their own frame of reference.

What kind of transition did Wes use when he said, “After reviewing the necessary steps to complete the loan application, you will be ready to present it to the lending institution.”

One key idea in Marissa’s speech is “Regular daily exercise improves fitness.” To support this, she talks about the concepts of “regular exercise provides cardiovascular exercise” and “regular exercise burns calories.” These two related concepts are examples of _____ to her key idea.

Akansha wants to do a presentation on planting tulips. To determine her key ideas, she asks herself, “What are the steps involved in planting tulip bulbs?” She used a(n) _____ question to help determine her ideas.