Blog

In order to convey empathy and sensitivity for your receiver, you should always accept blame and apologize for the bad news.

4 (7 pts). Open the following graph: graph4.do The radius r = 25.6cm and central angle θ = 67°. (a) Find the arc length. (b) Find the area of the sector.   5 (4 pts). Open the following graph: graph5.doc The radius r = 16 and the arc length s = 6π. Find the central angle θ.   6 (4 pts). Open the following graph: graph6.docx The central angle θ = 11π/14 and the arc length s = 25π. Find the radius r.  

The bad feelings associated with disappointing news can generally be reduced if the receiver knows the reasons for the rejection, feels that the news was revealed sensitively, and believes that the matter was treated seriously and fairly.

Citing others’ expert opinions and research to support your position is an effective way to establish your credibility for a persuasive message. 

In which of the four quadrants of leadership would you place Superintendent Robinson?

Justification/recommendation reports are sometimes called _______.

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

In which format should a short informal report to a customer be written?

In which part of a persuasive request should you build interest, explain the purpose of the request logically and concisely, prove its merit, and reduce resistance?

Smart managers deliver bad news to employees promptly and honestly because receiving bad news via the grapevine can seriously damage workplace morale.