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All of the following are reasons to study wigs and hair additions EXCEPT:

Marcia is your newly hired employee. Although she has been doing a very good job, she has little to no repeat clientele. Recently, she asked for your advice on how she can improve on getting more repeat clients. She tells you that she always calls two days ahead of time to remind clients of their upcoming appointments, always asks them questions about their home maintenance so that she can learn about their individual needs, always showcases the products she uses during the service in case they want to buy any for at-home use, and always follows up two days after the appointment to ask if they want to book a second appointment. Where can you tell Marcia she may be going wrong?

Which procedure helps prepare textured hair for braiding?

What procedure is the best choice for keeping the hair pliable during a finger-waving service?

Which tool is used to remove tangles in hair that is wet and wavy or dry and curly, as well as in human hair extensions?

What is a simple two-strand braid in which the hair is picked up from the sides and added to strands as they are crossed over each other?

For which type of thermal iron is it necessary to wear a heat-resistant glove?

Which hair extensions allow for natural movement, are a good choice for chemically damaged hair, can be reused, and are not overly time-consuming?

Jared is beginning his beauty career at a local establishment. He has studied the industry and has a thorough understanding of what it is like on the job. In which of the following ways will this benefit Jared?

Gina was sure to ask all of the prospective employers she interviewed with for a thorough and written job description before she left each of the interviews she attended. Why was it important for Gina to do this?