David works for a market research firm who has tasked him wi…

David works for a market research firm who has tasked him with classifying consumer products. He’s currently evaluating a product that is fairly expensive, is sold at a large number of selective outlets, and is usually purchased infrequently. How should David categorize this consumer product?

Chick-fil-A is well known as one of the best fast-food resta…

Chick-fil-A is well known as one of the best fast-food restaurants in America. Its food is good, but what really differentiates it is its customer service. The friendly and caring staff are consistently ranked as one of the top reasons that people return to Chick-fil-A. Which one of the 7 Ps of Services Marketing is Chick-fil-A using in this scenario?

Aaron works for Nike and has been asked to provide the contr…

Aaron works for Nike and has been asked to provide the contribution margin percentage of their latest line of shoes. Here’s the information he has. Selling Price/Unit ($100), Fixed Cost/Unit ($20/unit), Variable Cost/Unit ($60). What’s the contribution margin percentage?

Sam is a brand manager for Frito-Lay and he’s been asked to…

Sam is a brand manager for Frito-Lay and he’s been asked to launch a new brand of chips to help grow their business. He believes there’s an opportunity to launch an organic chip that could resonate with health-conscious consumers. Sam is trying to identify the insight he can use to develop his positioning, so he spends several months conducting market research. He discovers the below findings. Which one is most likely an insight for Frito-Lay?

Hydro Flask makes premium water bottles, and they are thinki…

Hydro Flask makes premium water bottles, and they are thinking of launching a new water bottle with a self-sealing straw. The technology is considered breakthrough but the contribution margin on the new bottle is lower than the original Hydro Flask water bottle and the company is concerned that the new bottle will steal customers and sales from its original product and result in a lower overall contribution margin percentage. This concern relates to what concept?