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True or False: The percent of patients receiving home health services who develop a pressure ulcer is a measure of potentially avoidable events.

True or False: Every hospital has a patient safety coordinator.

What statistic is used to report a measurement that is comparing two things, for instance the actual number of hospital deaths as compared to the expected deaths?

The clinic medical director wants to know if there is a correlation between the number of minutes patients must wait to see a physician and the time of day. Which graph would you use to display the data to help determine if a relationship exists between these two variables?

During what type of improvement project does the team brainstorm what could go wrong in each step of a process.

True or False: The likelihood of human errors causing patient harm can be greatly reduced by disciplining staff for making mistakes.

What is a measure of the performance potential of a process?

Staff members in the physical therapy department gather information about the reasons why patient treatments do not start at the scheduled time. They want to group the reasons for late treatment starts into related categories to identify commonalities. What performance improvement tool could be used to sort the reasons into similar categories?

What Federal Act created incentives for hospitals and providers to adopt electronic health records?

True or False: At a minimum, improvement project teams include a sponsor, a leader, a facilitator, and members.