Jose calls you at the help desk because he is having a probl…

Jose calls you at the help desk because he is having a problem logging on to his laptop computer. After several unsuccessful attempts to enter his password, he asks you to reset the password because he must have forgotten it. You reset his password, and he types it, but again the computer rejects it. Jose assures you that he typed the correct user name and password. You ask him what type of computer he is using, and he tells you a laptop.  What might be the problem with Jose’s computer?

You have been asked to assist a retail company. It sells clo…

You have been asked to assist a retail company. It sells clothing and would like to have a Point of Sale computer installed to help with inventory control and to allow customers to check out faster.​What peripheral will you recommend to them to help them keep track of inventory and check customers out faster?

During normal Windows operations, you receive a BSOD, and yo…

During normal Windows operations, you receive a BSOD, and your computer shuts down. You restart the computer and receive the error again. You go online to check the error and see that it is an error related to reading data from virtual memory.​What hardware might cause this BSOD error?