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An individual that has busines operations knowledge and whose part-time or full-time role is to receive additional training and support and maintain technologies during and after implementation is a: 

87. The Department of Fair Employment and Housing (DFEH) investigates and takes action against which of the following who engage in discriminatory practices? a.  Property owners         b.  Financial institutions c.  Real estate licensees d.  All answers are correct

98. The greatest and most complete form of ownership known to the law is: a.  estate at will.  b.  estate for years.         c.  estate in fee or fee simple. d.  none of the answers are correct.

64. A person who sells final results rather than time is known as a(n): a.  employee.         b.  independent contractor.                   c.  subagent.           d.  all answers are correct.

37. When someone is performing unauthorized work on your property, you should file a(n): a.  notice of nonresponsibility.                  b.  notice of completion.            c.  writ of execution. d.  abstract of judgment.

41. A counter offer: a.  terminates the prior offer.     b.  is a new offer. c.  changes the terms of the prior offer. d.  all answers are correct.

91. A contract is best defined as: a.  an agreement to do or not to do a certain act or service.                       b.  an offer by one party.            c.  a willingness to enter into an agreement. d.  something of value given by one party.

24. If a person dies without a will, the procedure for transferring the deceased’s property to his or her heirs is called: a.  accession.       b.  intestate succession.            c.  escheat by the federal government.        d.  none of the answers are correct.

58. Which of the following is NOT a duty of the broker/agent towards his or her principal? a.  Availability      b.  Loyalty c.  Honesty d.  Integrity

Implementation project leaders must understand all of these except: