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What role does emotional labor play for CAs in VRS?
What role does emotional labor play for CAs in VRS?
What is one of the primary motivations for CAs to skip sched…
What is one of the primary motivations for CAs to skip scheduled breaks in a VRS environment?
What is meant by the term ‘third culture’ as described in th…
What is meant by the term ‘third culture’ as described in the article?
What is one of the significant impacts of the profit-driven…
What is one of the significant impacts of the profit-driven model on the hiring practices of Communications Assistants (CAs) in VRS call centers?
What are the three axes in the three-dimensional model propo…
What are the three axes in the three-dimensional model proposed by Llewellyn-Jones and Lee for interpreting work?
What does Goode (1957) argue about the nature of professions…
What does Goode (1957) argue about the nature of professions in society?
What is the role of the Federal Communications Commission (F…
What is the role of the Federal Communications Commission (FCC) in Video Relay Service (VRS)?
What is one major factor that led to the professionalization…
What is one major factor that led to the professionalization of signed language interpreting in the United States?
What was a key outcome for participants after reaching the s…
What was a key outcome for participants after reaching the synthesis stage of bicultural identity development?