Your patient is a 16-year-old male who was ejected from an a…

Your patient is a 16-year-old male who was ejected from an all-terrain vehicle and struck his head on a large rock. He was not wearing a helmet. He is unresponsive with shallow, irregular respirations; a blood pressure of 170/110 mmHg; and a heart rate of 50 beats per minute. Which of the following interventions would be most appropriate?

The MVD employs five representative to help customers renew…

The MVD employs five representative to help customers renew their driver’s licenses. Suppose that, on average, a customer arrives every 3 minutes and that it takes a representative an average of 12 minutes to assist her/him. Both inter-arrival and activity times are exponentially distributed. The state estimates that each minute a customer has to wait costs $1 in lost productivity. What is the server utilization?