Three Printing specialists work at a local Print Center . Al…

Three Printing specialists work at a local Print Center . All customers go through reception (2 minutes), followed by file-upload (4 minutes), followed by printing (10 minutes), followed by binding (5 minutes) and finally billing (1 minute) . A fourth employee, the receptionist, receives customers, after which one of the three specialists takes the customer’s order through the rest of the process (file upload, printing, binding, billing). It is recommended you use the table below in your calculation (you do not have to turn it in).   Unit Load (minutes/customer) Capacity (customers/minutes) Resource Pool Size (employees) Pool Capacity (Customers/minute) Pool Capacity (Customers/hour) Receptionist             Specialist             In an attempt to improve the process it was decided to transfer the billing task portion to the receptionist as well. How many customers can the business serves in an hour after the chance?

Before a show starts at the Coyote theatre patrons arrive at…

Before a show starts at the Coyote theatre patrons arrive at an average rate of 400 per hour. 75% of patrons purchase a ticket at the Box Office. The transaction takes an average of 2 minutes and on average there are 10 people in line. The remaining 25% use the Will-Call window and get their tickets in 1 minute on average. The line to the window is usually shorter with only 2 people waiting. Once a patron has a ticket (either from the Box Office or the Will-Call window) s/he joins a line of 10 people on average for a quick 30-second security check and enters the theatre. S/he then proceeds to the line at the bar where s/he receives a complimentary drink and may purchase an additional item if s/he wishes to. On average 20 people are waiting to be served at the bar and it takes the attendants 4 minutes on average to assist a customer. Hint: Draw a process flow-chart. What is the average arrival rate to the Box Office?

You are called to a nursing home for an 85-year-old patient…

You are called to a nursing home for an 85-year-old patient complaining of abdominal pain. The patient has a history of dementia and cannot describe the pain to you. The nurse states the patient has been vomiting for about an hour, and the vomit looks like dark coffee grounds. His blood pressure is 90/40, pulse 100, and respiratory rate of 24. In what position should you transport the patient?