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[theory] The theory of social________ maintains that when people perceive themselves as similar to people around them (in their immediate social network), they are more likely to adopt and perceive as correct the observed behavior of these people, and may explain the success of social shopping.

[Palmer] Palmer Technologies expects each employee to make 280 sales calls per month converting at least 240 sales. In September, Barbara made 250 sales calls and converted 200 sales. What is Barbara’s actual and expected conversion rate in September?

[NewGames] NewGames executives sat down to discuss how best to develop new business. They specifically want any new product to target consumers beyond their small market of younger gamers. Which aspect of new product development does their meeting best represent?

[Danny] Danny recently opened a donut shop called Danny’s Donuts. He sells a variety of donuts and introduces a new flavor each week. However, he noticed that sales have recently been flagging, so he decided to offer a free cup of coffee with a purchase of four or more donuts through the end of the month. Which element of the promotional mix does this exhibit?

A patient is receiving epinephrine IV. Which of the following findings should be reported to the the healthcare provider (HCP) immediately? 

[needs] Two selling styles associated with the need-satisfaction presentation format are

The nurse is caring for a client who has been diagnosed with neurogenic shock related to a spinal cord injury from jumping off a cliff into the lake. Which of the following vital signs/hemodynamic parameters would the nurse expect to find in a client with this diagnosis? Select all that apply. 

[Suki] Suki just finished a long day of work and decided to relax by watching TV, hoping to watch a rerun of her favorite show, That 70s Show on her local Fox affiliate. Based on lecture, determine which type of media Suki is engaging in and whether it is traditional or new media.

A 58-year-old in a severe motor vehicle accident was admitted to the ICU with fractured ribs. The client has labored breathing, tachycardia, low blood pressure, and muffled heart sounds. The client has been diagnosed with obstructive shock related to a tension pneumothorax. Which of the following interventions is the priority to aid in treatment for this patients diagnosis of obstructive shock? 

[CEM] Customer experience management (CEM) is