Jane is an inpatient coder within the health information man…

Jane is an inpatient coder within the health information management (HIM) department.  The HIM coding area has just implemented computer-assisted coding and previously, Jane worked in a facility that had one in place.  Jane’s boss is relying on Jane to assist her coworkers with transitioning to the new coding product.  Jane has a very positive outlook and she encourages her fellow coworkers throughout the day.  Jane’s behavior is typical of a ________________.