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In the past few months, Ramel has frequently called in sick to work. He has received medical treatment for a respiratory infection, but the infection continues to recur. He has missed several important deadlines, and his sick leaves are dwindling quickly. Rhamel’s supervisor has been patient and supportive through this illness, but other employees have recently been asked to handle Rhamel’s work in addition to their own workload. His coworkers have started feeling resentful, and this is evident in their nonverbal communication with Rhamel when he is at work. Give three examples of negative metacommunication and two examples of kinesic messages that coworkers may communicate to Rhamel to express their frustration and resentment.

_____________________ requires that organizations have a defined set of values and principles, and demonstrate behaviors, attitudes, policies, and structures that enable them to work effectively across cultures.

In the Johari Window, area II represents what we know about ourselves and what others know about us.

Brandon, a manager at Cerium Corp., is required to provide individual performance feedback to his subordinates. In this scenario, the communication between Brandon and his subordinates is at a(n) ______________ level.

Jakeel, a salesperson at Sensations Inc., attended a regional sales meeting where he was more of a listener than a participant. During the meeting, he tried to jot down as many of the discussion details as possible in his notebook. Later, when his colleagues were talking about what was discussed in the meeting, Jakeel could not share his viewpoints. This scenario illustrates that Jakeel most likely has a bad listening habit of _______________________.

You are concerned Bob has Class III (based on New York Associate Functional Classification staging) congestive heart failure, with symptoms of fatigue, orthopnea, S3 heart sound, JVD, and BLE edema. You have ordered a chest x-ray and EKG. You also decide to order which helpful diagnostic test?

A nurse is reviewing an electronic medical record to determine if a client’s rights have been violated by another member of the health care team. Which finding will the nurse identify that would indicate a violation of the client rights?

A client stops abruptly in the middle of a sentence while speaking to the nurse. How does the nurse analyze and document this behavior?

A client with end-stage pancreatic cancer asks the nurse, “Am I going to die from this?” Which response by the nurse is demonstrative of veracity?

Your client tells you she knows her grandfather is in the room with her because she smells his aftershave and hears him telling her to join him is experiencing which of the following?  select all that apply