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The nurse is caring for an older adult patient who has recently withdrawn from relationships, appears depressed, and is reluctant to seek information from the nurse due to a Hearing Loss. What should the nurse focus on when interviewing the patient, to help minimize any other additional dysfunctions the patient may exhibit?

Best Practices for Communicating Clearly for Quality Care requires all team members to communicate openly, to be vigilant and accountable, to express concerns and alert team members of unsafe situations. Which of the following improvements will foster safety and “Create a Culture of Safety” (Select all that apply)

Which of the following is a legal document which provides the health care team with information regarding the client’s wishes regarding life-prolonging treatment protocols?

A patient is experiencing anxiety related to hospitalization. When assessing this patient, the nurse anticipates the patient will begin to cope by demonstrating the following behavior?

During a discussion regarding a client with multiple problems, the health care team cannot agree on a discharge plan. Which is the most positive conflict management approach?

The nurse is assigned to a newly admitted client, who is experiencing mild anxiety, about the current hospitalization and scheduled procedure. What is the nurse’s best response to the client’s situation?

The parents of a child who has just died ask to have some alone time with their child. Which of the following nursing interventions is most appropriate for this scenario?

A client who was diagnosed with cancer has missed several appointments for blood work and chemotherapy. When the nurse is meeting with the client, which strategy would help improve this client compliance to treatment?

Nurses and other primary care providers are especially vulnerable to stress and burnout. Which actions can be taken to avoid burnout by these health care providers? (Select all that apply)

Which “Patient Safety Model” emphasizes steps in improving patient outcomes by improving communication, using evidence-based practices, and Interdisciplinary rounding at the patient door so all healthcare providers can participate in discussions daily.